Policies & General Rental Information

Rental Request

All rentals should be coordinated with the Theros location nearest you.  Please call them to setup your rental and to arrange for delivery.  For ease of arranging rentals you may also choose to click on the form below and fax to the store closest to you.  The appropriate rental store will contact you to confirm availability of the item and to setup the delivery.

Rental Policies

All equipment in our catalog is offered on a Daily, Weekly or Monthly Basis.  Some items are offered on a half day basis.  All rental rates are subject to applicable sales and rental taxes as well as 12% damage waiver fee(see information below).  Fuel and overage hours are also charged for at the time of return.  To avoid additional fuel charges, please fill unit with appropriate fuel before returning to our stores.  Payment for all rentals are due at the beginning of the rental in the form of cash, check or credit card.  If you have an approved NET30 Account with us you may place the rental on your account as long as the account is in good standing at the time of rental.  If you do not have a NET30 Account with us, please click on the Credit Application Form above and complete and fax this form to our accounting office at 540-347-3963.

Delivery/Pickup

We have a large fleet of trucks to meet your delivery needs.  All equipment in our catalog is available for pick-up and delivery.  We pride ourselves in making deliveries at a reasonable rate.  Deliveries and pick-ups must be scheduled in advance, we will make every effort to accomodate deliveries in emergency situations. 

Damage Waiver

The "Damage Waiver" is required on all rental equipment.  It covers the renter for damage to the rental equipment up to 50% of the equipment's replacment cost.  This damage waiver fee can be waived if the customer provides to Theros Equipment a Certificate of Insurance form their insurer that shows Theros Equipment named as an additional insured as well as showing coverage for "Contractors Rented Equipment Coverage" up to the value of the unit being rented.  For more information concerning the damage waiver please contact our Accounts Receivable Department at 540-347-4923 or email andrea@therosequipment.com.

Cleaning

All equipment is expected to be returned clean.  Deposits maybe required on some rentals for cleaning charges.  Cleaning charges (such as hardened concrete on rental units) will be invoiced to the customer at current Equipment Labor Rates.